Sometimes you need to think outside the box when it comes to researching your ancestors. It is often hard to get questions answered from one of Italy's provincial archives, their Archivio di Stato. I often find that the emails posted on the website are inactive.
It is the latest rage to find that many of Italy's provincial archives has a Facebook page. Take for example the Facebook page for the Archivio di Stato in Palermo.
Whilte the archives are just beginning their foray into the Facebook world, it is a unique way to get questions answered about their holdings, keep up with archival activities, and communicate with their staff. I've had more luck getting questions answered on their Facebook page then through email communication.